Privacy policy

Last Updated: December 6, 2025

GlamFashion (“we”, “our”, “us”) operates this online store to provide you with clothing, fashion products, and related services. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase on glamfashion.co.in.

By using our website, you agree to the terms described here.

1. Information We Collect

We collect the following types of information to process orders and improve your shopping experience:

A. Contact Information

Name
Email
Phone number
Shipping & billing address

B. Payment Information

UPI/card/payment details (handled securely by our payment partners)
We do not store your complete card/UPI information.

C. Order & Transaction Details

Products viewed, added to cart, purchased, returned, exchanged
Order history

D. Device & Usage Information

IP address
Browser type
Cookies
Pages viewed and time spent

E. Communications

Messages, emails, WhatsApp or customer support interactions

2. How We Collect Your Information

We collect your data in the following ways:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and website analytics
Through Shopify, which powers and hosts our store
Through service partners (delivery, payment gateway, marketing tools)

3. How We Use Your Information

We use your personal information to:

✔ Process orders

✔ Receive payments

✔ Ship products and handle returns/exchanges

✔ Communicate order updates

✔ Provide customer support

✔ Improve and personalize your shopping experience

✔ Prevent fraud or unauthorized transactions

✔ Send marketing emails/SMS/WhatsApp (only if you opt in)

4. Marketing Communication

With your permission, we may send:

Offers
New arrivals
Order updates
Sale alerts

You can unsubscribe anytime by clicking “Unsubscribe” in emails or replying STOP on SMS/WhatsApp.

5. Cookies

We use cookies to:

Improve website performance
Save your cart
Show personalized products
Analyze traffic

You can disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your data.

We may share your data only with trusted partners needed to run our business:

• Shopify (store hosting & security)

• Payment processors (Razorpay / Cashfree / Shopify Payments)

• Courier companies (Shiprocket, Delhivery, etc.)

• Analytics & marketing tools (Meta, Google, SMS/Email services)

These partners use your data only for fulfilling orders or improving services.

7. Data Storage & Security

We follow industry-standard security practices.

However, no system is 100% secure. We strongly recommend you keep your password confidential and avoid sharing login details with anyone.

8. Retention of Information

We keep your information only as long as needed for:

Fulfilling orders
Tax, audit and legal requirements
Customer support
Marketing (until you unsubscribe)

Order-related information is typically kept for 6 years, as required under Indian law.

9. Your Rights (Under India’s DPDPA 2023)

You have the right to:

✔ Access the data we hold about you

✔ Request correction of incorrect information

✔ Request deletion of your data (where legally possible)

✔ Withdraw consent for marketing communication

You can exercise these rights by emailing us at:
📧 glamfashion024@gmail.com

10. Children’s Privacy

Our website is not intended for individuals below 18 years.
We do not knowingly collect data from minors.

11. International Data Transfers

Our store is hosted on Shopify, which may store your data in the USA, Canada, or other countries.
Shopify uses strong global security standards to protect your data.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date on this page.

13. Contact Us

For questions, concerns, or data requests, contact us:

📧 glamfashion024@gmail.com
🏢 GlamFashion
20 Old Delhi–Gurugram Road,
Dundahera Village, Sector 20,
Vasant Complex, Second Floor,
Gurugram, Haryana – 122016, India